Help! I forgot my Starry Station Pin

You can access your Pin in the Starry App. Just click the Settings gear and then Starry Station under Account Settings. Your Pin is displayed here. Click to edit if you want to change it and then save when you’re done.

If you haven’t paired the Starry App yet, you’ll need to do so before you can access your Pin. To get started, download the app from the App Store or Google Play. From your Station, click the Settings gear and then the Pair Now button. A code will appear on its screen. You can enter this code into the app when requested.

If you can’t remember your Pin and you don’t have the Starry App, you’ll need to do a manual factory reset of your Starry Station. To do so, just insert a paperclip into the hole between the two ports on the back of your Station and hold for five seconds. Note: This will erase all of your settings so should only be used as a last resort.

 

Have more questions? Contact a Starry Expert

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