Stuck on “No Internet” screen

If you get stuck on a “No Internet” screen on your Starry Station, try the following:

  1. Make sure one end of the Ethernet cable is plugged into the Left port on your Starry Station. This port has a globe icon with an arrow pointing towards your Station. The other end of the Ethernet cable should be plugged firmly into your Starry Link or Internet source.
  2. Try restarting your Link and Station. To do so, just unplug it, wait 15 seconds, and then plug it back in. Wait for the lights to come back online and then try restarting your Starry Station by unplugging and then reconnecting the power cable.
  3. If the issue persists, please call us at (888) 231-9403 
Have more questions? Contact a Starry Expert

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