I Forgot to Enter the Promo Code I Was Given When I Was Signing Up, Help! Katie Therrien January 03, 2022 19:08 Follow No worries! We've got you covered. Just send us an email at firstname.lastname@example.org and request that the promo is added to your account. Please include the promo code in the email. *Please note, only one promo code can be used per account. Have more questions? Contact a Starry Expert 0 Comments Please sign in to leave a comment.