I forgot to enter the promo code I was given when I was signing up, help! Dee Wilbur September 11, 2019 20:53 Follow No worries! We've got you covered. Just send us an email at firstname.lastname@example.org and request that the promo is added to your account. Please include the promo code in the email. *Please note, only one promo code can be used per account. Have more questions? Contact a Starry Expert 0 Comments Please sign in to leave a comment.