The health and safety of our customers and employees is our priority, and we continue to closely monitor developments as they relate to COVID-19 in our local communities.
Following CDC guidelines, we have instituted new protocols to minimize any risk both to our employees and to our customers. Our technicians are being required to wear masks and nitrile gloves during any appointments. In addition, they are being equipped with disinfecting wipes and hand sanitizer to clean tools and equipment between installation appointments.
We have encouraged all of our staff to continue to employ the “social distancing” practices recommended by the CDC. This includes avoiding handshaking, keeping a respectful but considerable distance from others (both staff and our customers) and washing one's hands as frequently as possible throughout the day.
We ask that if you are currently or have recently experienced any symptoms that you please reschedule your appointment in the Starry App, or contact our Starry Support team to choose another date. For more information about our response to COVID-19, please see: https://starry.com/blog/news/covid-19-and-starry