Starry Internet
My Account
- How Do I Download My Payment Receipt or Invoice?
- I Am Going to Be Out of Town for a Month or Two, Can I Pause My Service While I Am Away?
- I Forgot to Enter the Promo Code I Was Given When I Was Signing Up, Help!
- I Need to Reschedule My Appointment, What Do I Do?
- I’m Moving. Is It Possible to Transfer My Service to My New Place?
- How Do I Update the Payment Information on My Account? See all 12 articles
Starry Internet Service
- What Is the Starry Comet? What Does Installation Look Like?
- I Signed up for the Columbus Voyager Program. How Can I Check the Status of My Preorder?
- Am I Eligible for the FCC’s Emergency Broadband Benefit Program?
- Do I Need to Have a Technician Come Into My Home in Order to Have My Starry Internet Service Installed?
- How Do I Upgrade My Internet Speed?
- What Is the 30-Day Happy Interneting Guarantee? See all 31 articles
Advanced Network Questions
Troubleshooting
- My Internet Is Down. Am I Being Impacted by an Outage?
- I’m Having Issues With My Service, What Do I Do?
- Port Forwarding: Port 1199
- I’m Having an Issue With My Roku Device. What Should I Do?
- What Is the Difference Between the 2.4GHz and 5GHz WiFi Networks?
- I’m Having an Issue With My VPN, Help! See all 10 articles