Starry Internet
My Account
- I am going to be out of town for a month or two, can I pause my service while I am away?
- I forgot to enter the promo code I was given when I was signing up, help!
- I need to reschedule my appointment, what do I do?
- I'm moving. Is it possible to transfer my service to my new place?
- How do I update the payment information on my account?
- How can I get free internet? See all 11 articles
Starry Internet Service
- Do I need to have a technician come into my home in order to have my Starry Internet Service installed?
- How do I upgrade my internet speed?
- What is the 30-Day Happy Interneting Guarantee?
- Is Starry available in ...?
- I want to switch to Starry but I would have to pay an early termination fee with my old internet provider. Does Starry reimburse early termination fees?
- Can I use an Apple TV, Chromecast, Roku, or a Smart TV with Starry? See all 26 articles
Advanced Network Questions
Troubleshooting
- Port Forwarding: Port 1199
- I'm having an issue with my Roku device. What should I do?
- What is the difference between the 2.4GHz and 5GHz WiFi networks?
- I'm having an issue with my VPN, help!
- I can’t connect my device to the Starry Network
- My device has a weak signal. How can I fix it? See all 8 articles