Starry Internet
My Account
- I am going to be out of town for a month or two, can I pause my service while I am away?
- I forgot to enter the promo code I was given when I was signing up, help!
- I need to reschedule my appointment, what do I do?
- I'm moving. Is it possible to transfer my service to my new place?
- How do I update the payment information on my account?
- How can I get free internet? See all 11 articles
Starry Internet Service
- What is the Starry Comet? What does installation look like?
- I signed up for the Columbus Voyager Program. How can I check the status of my preorder?
- What is the Columbus Voyager Program and how does it work?
- Am I eligible for the FCC's Emergency Broadband Benefit Program?
- Do I need to have a technician come into my home in order to have my Starry Internet Service installed?
- How do I upgrade my internet speed? See all 32 articles
Advanced Network Questions
Troubleshooting
- My internet is down. Am I being impacted by an outage?
- I'm having issues with my service, what do I do?
- Port Forwarding: Port 1199
- I'm having an issue with my Roku device. What should I do?
- What is the difference between the 2.4GHz and 5GHz WiFi networks?
- I'm having an issue with my VPN, help! See all 10 articles