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Switching Internet Providers

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  • Is Starry partnering with another internet provider in Columbus to ease the transition for existing customers?
  • Will Breezeline offer the same plan and pricing I am getting with Starry?
  • Will I be charged for transitioning my service to Breezeline?
  • If I receive free or discounted Starry service through the Affordable Connectivity Program (ACP), will that monthly benefit be automatically transferred to my Breezeline account?
  • If I receive free or discounted Starry service through the Affordable Connectivity Program (ACP), will that monthly benefit automatically transfer to my new internet provider?
  • How do I cancel my service if I want to go ahead and switch to another internet provider?
  • Will my VoIP service be impacted?
  • Will I be charged for canceling my service before it is terminated?
  • How do I cancel my service if I want to go ahead and switch to another internet provider?