Important updates regarding the Affordable Connectivity Program (ACP).
The Affordable Connectivity Program (ACP) and its monthly discount on broadband services ended on June 1, 2024.
What Happened to the ACP?
Due to a lack of additional funding from Congress, the ACP ran out of funds and ended on June 1, 2024. As a result, the ACP program is no longer accepting applications or providing monthly discounts on internet services.
Learn more about the end of the ACP program: https://www.fcc.gov/sites/default/files/ACP-Fact-Sheet-Post-ACP-Ending.pdf
If you have any additional questions about the ACP, you can reach the ACP Support Center at (877) 384-2575.
Can my $30 ACP benefit be extended or can I reapply?
Unfortunately, no. The ACP was a government-funded program and was only available as long as funding permitted. The funding ran out on June 1, 2024, at which point the ACP ended.
The last day to enroll in ACP was February 7th, 2024 at 11:59 PM EST.
How do I know what Starry plan I’m on and how much my bill is?
You can see what Starry plan you’re on and how much your bill is by signing in to your account at starry.com/account.
You can also call 1.888.231.9403 or email support@starry.com for help.
How do I make changes to my Starry Internet service?
You can see what offers are available and make sure your account is up to date in one of three ways:
- Visit starry.com/account
- Call 1.888.231.9403
- Email support@starry.com
Are there other low-cost options available?
Yes, you may be eligible for coupons or discounted plans. Please log in to starry.com/account to see what low-cost options are available to you.
If you do not see an option that meets your needs, please call support at 1.888.231.9403 or email support@starry.com. There are additional offers available.
What can I do if I can’t afford Starry Internet?
Please visit starry.com/account to see how you can reduce your monthly bill. You can also contact support at 1.888.231.9403 or email support@starry.com. There are exclusive offers available for ACP customers and we are eager to help you find an option that works for your budget.
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