Residential Internet
My Account
- I canceled my Starry Internet Service, how do I know what equipment to return?
- Can I opt out of the auto-payment?
- I Am Going to Be Out of Town for a Month or Two, Can I Pause My Service While I Am Away?
- How Do I Cancel My Starry Internet Service?
- I’m Moving. Is It Possible to Transfer My Service to My New Place?
- I Need to Reschedule My Appointment, What Do I Do? See all 12 articles
Product Support
Advanced Network Questions
Troubleshooting
- I’m Having Issues With My Streaming Device, What Do I Do?
- My Internet Is Down. Am I Being Impacted by an Outage?
- I’m Having Issues With My Service, What Do I Do?
- I Can’t Connect My Device to the Starry Network
- My WiFi Is Slow, How Can I Fix It?
- I’m Having an Issue With My Roku Device. What Should I Do? See all 11 articles