What Is the 30-Day Happy Interneting Guarantee?

We're so confident that you'll love our internet service that we've created a money back guarantee - making it truly 100% risk free to try Starry. Try us for 30 days and if you're not completely satisfied, we'll refund you.

Additional Information:

  • To apply this guarantee, contact customer support within 30 days of the date of installation and Starry will refund any fees you paid for your first month of Starry internet. 
  • After receiving one refund under this guarantee, any subsequent purchase of Starry's internet service by the same person will not be covered under this guarantee, and no refunds will be made for such subsequent purchases.
  • Refunds will be issued to the same method of payment used to make the purchase.
For customer support, you can email support@starry.com or call 888-231-9403. Your use of the Starry internet service and the 30-Day Happy Interneting Guarantee are expressly subject at all times to the Starry Internet Customer Agreement and Terms of Use, available at https://starry.com/legal/internet-terms.
Have more questions? Contact a Starry Expert


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