All equipment must be returned within 30 days of cancellation in order to avoid the $150 Unreturned Equipment Fee.
If you've been charged and you believe you have already returned your equipment or have any questions about this charge, please reach out to our team anytime by calling 888-231-9403, or emailing us at support@starry.com.
The Starry Internet Customer Agreement and Terms of Use authorizes Starry to charge your payment method on file for a $150 Unreturned Equipment Charge if you do not return all Starry owned Equipment within 30 days of termination of your Starry Internet service. Please note that we do dispute all chargeback attempts that you may file with your credit card company.
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