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My Account

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  • I am going to be out of town for a month or two, can I pause my service while I am away?
  • I forgot to enter the promo code I was given when I was signing up, help!
  • I need to reschedule my appointment, what do I do?
  • I'm moving. Is it possible to transfer my service to my new place?
  • How do I update the payment information on my account?
  • How can I get free internet?
  • Can I edit my account details and billing information on the web?
  • How do I change my password?
  • Does Starry have a referral program?
  • How do I pay my bill?
  • How do I cancel my Starry Internet service?